Privacy Policy
Last updated: 26 October 2026
Who we are and our role as data controller
glimrazy operates this website as the data controller under UK data protection law. We are responsible for deciding how and why personal data about visitors, course enquirers and participants is collected and used. Our registered address is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG and you can contact us using the details shown on our Contacts page or by writing to info@nfts.co.uk.
Who this notice applies to
This policy covers anyone who visits our site, submits an enquiry or booking form, enrols on one of our specialised courses in live production decks, control rooms, multi-camera switching or live broadcasting techniques, or otherwise interacts with us. It applies whether you are in the United Kingdom or elsewhere.
Categories of personal data we collect
We obtain personal data directly from you when you complete forms or correspond with us. This includes identification details such as name and job title, contact information including email address and telephone number, professional background relevant to television and streaming productions, payment information processed by our secure providers, and technical data such as IP address, browser type and pages viewed. We may also receive data from third-party platforms when you interact with our advertising or sign-up tools.
Purposes of processing and legal bases
We process data to respond to course enquiries and manage bookings on the basis of contract performance. Marketing communications are sent only with your consent. Website analytics and improvement rely on our legitimate interest in understanding how the site is used. Compliance with tax and regulatory obligations is based on legal requirement. Each purpose is limited to what is necessary for that activity.
Whether supplying data is obligatory
Providing contact and enrolment details is necessary to process course applications and payments. If you choose not to supply required information we may be unable to complete your booking or respond to your request. Optional fields such as marketing preferences can be left blank without affecting service delivery.
Cookies and similar technologies
Our site uses cookies and similar tracking technologies to enable essential functions, remember preferences and measure performance. A separate Cookie Policy explains the categories in use and how to manage your choices. The cookie banner displayed on first visit gives you immediate control over non-essential cookies.
Recipients and service providers
We share data with carefully selected processors including payment gateways, email delivery platforms, cloud hosting providers and course management software. These organisations act under contract and may only process data for the purposes we specify. We may also disclose information where required by law or to protect our legal rights.
International transfers
Some of our service providers are located outside the United Kingdom. When personal data is transferred internationally we rely on appropriate safeguards such as UK-approved standard contractual clauses or adequacy decisions to ensure a similar level of protection.
How long we keep your data
Enrolment and payment records are retained for six years to meet tax and accounting obligations. Marketing consent records are kept until you withdraw consent. Enquiry data without a resulting booking is deleted after twelve months unless you request earlier removal. Technical logs are retained for a maximum of thirteen months.
Security measures and data minimisation
We apply technical and organisational safeguards including encryption in transit, access controls and regular security reviews. We collect only the data needed for each stated purpose and do not retain information longer than necessary.
Your data protection rights
Under UK GDPR you have the right to access your personal data, request correction or erasure, restrict or object to processing, and request data portability where applicable. You may exercise these rights by contacting us at info@nfts.co.uk or via the form on our Contacts page. We will respond within one month.
Withdrawing consent and objecting to marketing
Where processing relies on consent you may withdraw it at any time by using the unsubscribe link in emails or writing to us. You can also object to direct marketing and any profiling we undertake for that purpose without affecting other services.
Complaints to the supervisory authority
If you are dissatisfied with our response you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority for data protection matters.
Children and age restrictions
Our courses are intended for adults aged eighteen and over who work or train in professional broadcasting environments. We do not knowingly collect personal data from children and will delete any such data discovered.
Automated decision-making and profiling
We do not use automated decision-making or profiling that produces legal or similarly significant effects. Any analytics we perform are for internal service improvement only.
Changes to this policy
We may update this notice to reflect changes in law or our practices. The date at the top of the page indicates the most recent revision. Continued use of the site after an update constitutes acceptance of the revised terms.